4 thoughts on “The Hema app selling durian was accused of incorrect board. What is the response to the app in the case?”
Denise
The Hema App was accused of not the right board for selling durians. The Hema app has publicly apologized and a full refund of consumers who have purchased the durian. The Hema APP explained the reason for the incompetence of the goods. It was not intentional, but the shortcomings of the relevant departments of the Hema APP on imported fruits Black thorn durian mistakes. The Hema APP indicates that there are mistakes and have removed all the so -called "black stab durian". It is reported that the hero of the "counterfeiting" is an Internet celebrity blogger. He can be said to be an expert in fruit. He found that he was tired of durian on the Hema app, and directly questioned the Hema APP. Essence The crisis public relations of the Hema App were in place. The mistakes were admitted for the first time. The first time was made up, and the loss had been reduced to maximizing.
The discussion among netizens For Hema APP, many netizens said that the Hema app is a blatant bullying consumers. Know the goods and don't know the goods. Many netizens said that the Hema APP can not be just a hundred refunds. After all, false propaganda, misleading consumers is not just a refund. Indeed, the attitude of Hema APP is good, but there is still suspicion of being light to solve this matter. The Hema APP may never have expected that it will be picked up by an net red blogger. It can be seen that consumers are not very confused. What durian should be durian, it is wrong to get falsifying. In possibilities The Hema APP indicates that the right board is not the right board because the relevant departments label errors. Is this possibility? This possibility is! But it can only be said! After all, the Hema APP did not marked this D13 durian as a cheap durian, but it was marked into an expensive durian. This is enough to explain that it is not true to indicate the wrong thing! The box of Horse APP was accused of incorrectly, and the app involved in the event of an apologized for the first time, and returned to consumers!
The APP involved will conduct a corresponding investigation, and also an apology at the same time, and said that it will compensate some consumers accordingly, but this behavior has not been bought by consumers.
The Hema APP also apologized with this user, and then rectified this problem. He will also be more professional in the future. He also thanked the user for asking this question.
The Hema App was accused of not the right board for selling durians. The Hema app has publicly apologized and a full refund of consumers who have purchased the durian. The Hema APP explained the reason for the incompetence of the goods. It was not intentional, but the shortcomings of the relevant departments of the Hema APP on imported fruits Black thorn durian mistakes. The Hema APP indicates that there are mistakes and have removed all the so -called "black stab durian".
It is reported that the hero of the "counterfeiting" is an Internet celebrity blogger. He can be said to be an expert in fruit. He found that he was tired of durian on the Hema app, and directly questioned the Hema APP. Essence The crisis public relations of the Hema App were in place. The mistakes were admitted for the first time. The first time was made up, and the loss had been reduced to maximizing.
The discussion among netizens
For Hema APP, many netizens said that the Hema app is a blatant bullying consumers. Know the goods and don't know the goods. Many netizens said that the Hema APP can not be just a hundred refunds. After all, false propaganda, misleading consumers is not just a refund. Indeed, the attitude of Hema APP is good, but there is still suspicion of being light to solve this matter. The Hema APP may never have expected that it will be picked up by an net red blogger. It can be seen that consumers are not very confused. What durian should be durian, it is wrong to get falsifying.
In possibilities
The Hema APP indicates that the right board is not the right board because the relevant departments label errors. Is this possibility? This possibility is! But it can only be said! After all, the Hema APP did not marked this D13 durian as a cheap durian, but it was marked into an expensive durian. This is enough to explain that it is not true to indicate the wrong thing!
The box of Horse APP was accused of incorrectly, and the app involved in the event of an apologized for the first time, and returned to consumers!
The APP involved will conduct a corresponding investigation, and also an apology at the same time, and said that it will compensate some consumers accordingly, but this behavior has not been bought by consumers.
The Hema APP also apologized with this user, and then rectified this problem. He will also be more professional in the future. He also thanked the user for asking this question.
APP responded to this, we never deceived customers, what our products look like, what we send.